Effective as of 22 November 2024

At COMEX SYS, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to safeguard your data when you use our system. By using COMEX SYS, you consent to the data practices described in this policy. In compliance with Republic Act No. 10173 otherwise known as Data Privacy Act of 2012, the CSC RO V provides this privacy notice to inform you about the collection and processing of your personal information through this form.

Purpose of Collection

The personal information collected will be used for the COMEX seat application. We ensure that your data is processed fairly and lawfully.

1. Information We Collect

We may collect the following types of personal information when you interact with COMEX SYS:

• Personal Identification Information: Name, email address, phone number, scanned ID, etc.
• Technical Data: IP address, device type, browser type, operating system, usage data, and interaction data with our system.
• User Preferences: Information regarding your preferences, settings, and usage patterns within COMEX SYS.
• Payment Information: Official receipt

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide, maintain, and improve the functionality of COMEX SYS.
• To personalize your experience and respond to your inquiries.
• To process transactions and provide customer support.
• To send you relevant updates, promotions, or notifications related to COMEX SYS.
• To comply with legal obligations and ensure the security of our system and services.

3. How We Protect Your Information

We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. This includes encryption, secure servers, and other security protocols to protect data during transmission and storage.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in the operation of COMEX SYS (e.g., payment processors, cloud hosting providers), but only to the extent necessary for them to perform their services.
• Legal Compliance: If required by law or in response to valid legal requests (e.g., subpoenas, court orders), we may disclose your personal information to authorities.
• Business Transfers: In the event of a transfer of server/service provider.

5. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

6. Your Rights and Choices

You have the right to:

• Be informed about how your data is being used.
• Access and check for the result of your examination.
• Delete Your Account: You may request the deletion of your account and personal data, subject to certain exceptions, such as compliance with legal obligations.

7. Cookies and Tracking Technologies

COMEX SYS may use cookies, web beacons, and similar technologies to enhance your user experience and analyze website traffic. You can control the use of cookies through your browser settings.

8. Children's Privacy

COMEX SYS is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

9. International Data Transfers

If you are accessing COMEX SYS from outside of the Philippines, please note that your personal information may be transferred to, and processed in, the Philippines or other jurisdictions where our servers are located.

10. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at:

• Civil Service Commission RO V Data Protection Officer
• dpo@csc.gov.ph

By providing your personal information, you consent to its collection and processing as described in this notice.